Frequently Asked Questions

To ensure smooth delivery, COD orders require verification via call or WhatsApp. This helps us confirm the order and avoid unnecessary delays.

We offer two convenient payment options:

  • Online Payments: Secure and hassle-free.
  • Cash on Delivery (COD): Available for added convenience (order verification required).

Order Processing Time: 1–2 business days.

Shipping Time: 3–5 business days.
Please note that holidays, curfews, or unavoidable circumstances may cause delays.

We offer a 5-day return policy for eligible products.

  • An unboxing video is required for returns.
  • Once approved, we’ll arrange for the product pickup.
  • Refunds are processed within 7–15 working days after inspection.

Before Dispatch: Orders can be canceled within 24 hours of placement or before they are shipped.

After Dispatch: Cancellations are not possible once the order has been dispatched.
⚠️ Frequent cancellations may lead to account restrictions.